Are You Engaging With Your Audience?
Understanding your audience, their needs and how to communicate effectively with them, is key to engagement.
Information can be factually correct and informative, but it’s all about the delivery! In this course, you'll learn multiple methods for presenting your information to your users and pick up best practice to help you produce engaging content.
Communication and engagement are closely intertwined as the communication method and style have the potential to promote or crush engagement levels. So as you progress through the lessons, you’ll pick up hints and tips on how to make the most of the content you create.
The information you share should be easy to find. Search in Oak is by far the fastest method of finding what you want and quickly! However, not all humans think the same way; some people like to browse, so perhaps the primary menu is their preferred route to finding what they need.
Delivered in an online setting, the topics are split into easy to digest chapters with lessons of no more than 5 mins in length. This course will allow you to get to know the product and more importantly help you focus on driving real engagement with your audiences.
The core elements of this course include...