What's Covered

  • Product Concepts

    Familiarisation with how the intranet works behind the scenes

  • News Creation

    Learn all about the news content type and its many uses

  • Displaying & Promoting News

    Send automated newsletters & show content based on topic

  • Smart delivery

    Understand how to target & promote content to specific audiences

  • Urgent Comms

    Attaching notices to important content items and sending push-e notifications

  • Hubs

    Bring people together to collaborate & communicate

  • Messenger

    Allow people to reach out and connect individually or in group chats

Course Curriculum

Course curriculum

  • 1

    Welcome to the course!

    • Welcome to Communication Tools: Share, Notify, Engage

    • How to use this course

    • Before you begin: Share your goals

    • What you’ll learn
  • 2

    Understanding Product Concepts

    • Product concepts overview

    • Adding site structure

    • Managing site structure

    • Checking & updating permissions

    • The purpose of groups

    • Product concepts recap

    • Check your understanding: Product Concepts
  • 3

    Utilising Communication Tools

    • The media picker explained

    • Creating news

    • Publishing news

    • Creating content with multiple authors

    • Leveraging smart delivery

    • Using topics to categorise news

    • Set up an automated newsletter

    • Setting your preferences

    • Sending push-e notifications

    • Sending and managing notices

    • Utilising hubs

    • Key applets for communication

    • Check your understanding: Utilising Communication Tools
  • 4

    Before you go

    • Access further learning

    • Contacting Oak Support

    • We'd love your feedback!